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CPO Warranty

OBF

  • Please be so kind as to complete the form below
  • Please clearly state/describe the fault
  • Please courier the device and form back to Regener8 Group
    • ensure the following email address is copied on all communication thereafter
    • Warranty@regener8group.com
  • Our team will acknowledge and receipt device and send to our technicians for testing
  • The device will be accessed and fault report provided
  • Replacement device to be sent or credit to be passed

Warranty Claims

  • All devices come with a 6 month warranty from date of invoice
  • Should there be any manufacturing faults within this time frame, Please complete the attached doc, included customers POP and send device back to regener8 Group for assessment
    • Please note,
    • ANY: physical damage / water damage / security locks / FMI on the device, nullifies any warranty claims.
  • Please ensure all warranty claims are sent to¬†Warranty@regener8group.com
  • Once devices has been received by R8, our team will acknowledge and receipt device and send to our technicians for testing
  • The device will be assessed, repaired and sent back to the store
  • Should we be not be able to repair the devices, a replacement will be sent or credit passed
MM slash DD slash YYYY
Within 6 Months Warranty?

Email Address

Please be aware all OBF claims and Repairs are carried out by Regener8 Group

Regener8 Group
Unit 3, Newport
Kya Sands Business park
Kya Sands, 2163
Tel: (011) 027 9318